Convenience store retailers say that in-store sales have performed strong so far this year, and they are optimistic about their business prospects for the remainder of 2017, largely because of the growth in food sales, according to a survey of U.S. retailers released today by the National Association of Convenience Stores (NACS). Three in five […]
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Posted inGuest Contributors, Amazon Fresh, Grocery Industry, Home Page Latest News, National, Whole Foods
Will Someone Win The Price Vs. Service Battle, Or Is There Room For Both?
by Art Patch/a retired retail executive & regular columnist for The Shelby Report For years, the successful retail business model featured a strong commitment to customer service. Customer service does cover a broad area but was often listed in surveys as the primary reason a customer chose a store. It was not uncommon for employees […]
Posted inUncategorized, Albertsons, Association News, Dairy News, Deli News, Executive News, Food Service News, Home Page Latest News, National
IDDBA Elects 2017-18 Officers, Board Of Directors
The International Dairy Deli Bakery Association (IDDBA) recently elected its 2017-18 officers and board of directors at its annual business meeting in Rosemont, Illinois. Erik Waterkotte, senior director of sales for Columbus Craft Meats, assumes the role of chairman of the board. He has served on the board of directors since 2010 and has been […]
Posted inOrganic Natural, Amazon Fresh, Corporate Store News, Home Page Latest News, National, Specialty, Whole Foods
Walmart, Trader Joe’s Lose Customers To Whole Foods After Price Cuts
Thasos Group, a data intelligence firm, has published a new research report, “Competitive Impact of Lower Prices at Whole Foods,” analyzing the number, composition and behavior of new customers at Whole Foods stores following significant price reductions in the wake of the chain’s acquisition by Amazon in August. Key findings of the report include: Foot […]
Posted inGrocery News, Corporate Store News, Deli News, Food Service News, Harris Teeter, Home Page Latest News, Southeast
Sandwich Designed By NFL Wide Receiver Debuts At Harris Teeter
At 1 p.m. today—Tuesday, Oct. 3—Carolina Panthers wide receiver Devin Funchess will make an appearance at the Harris Teeter store at Morrocroft Village in Charlotte to debut his personally designed signature sub sandwich (and sign autographs). Not surprisingly, Harris Teeter says the sandwich is made for larger appetites. Funchess’ sandwich, dubbed the “Funchess Munch,” features […]
Posted inEquipment & Technology, Amazon Fresh, Grocery Industry, Home Page Latest News, National, Online Grocery Technology, Whole Foods
Study Finds Reviews Are Key For Online And In-Store Grocery Shoppers
PowerReviews, a consumer feedback technology company serving more than 1,000 global brands and retailers, has released a new research paper exploring the results of a survey on American consumers’ grocery shopping habits. “Beyond the Supermarket Shelves: How consumers are navigating the grocery shopping experience online and in-store” examines the changing landscape for grocery retailers and provides […]
Posted in, Amazon Fresh, Grocery Industry, Home Page Latest News, National, Online Grocery Technology, Whole Foods
Study: Amazon, Walmart Outscore Food Retailers On Online Satisfaction
The Retail Feedback Group (RFG), a provider of actionable stakeholder feedback, has released its 2017 U.S. Online Grocery Shopper Study. This new research found about half of online shoppers plan to purchase grocery items more often in the coming year and rate their overall satisfaction ordering food and grocery items online highest with Amazon (4.63 […]
Posted in, Albertsons, Corporate Store News, Home Page Latest News, National, Packaging News, Suppliers, Sustainability News
Albertsons, Campbell, Others Are Corporate Citizenship Awards Finalists
Albertsons Cos., The Wonderful Co., Campbell Soup Co. and Keurig Green Mountain all have been named finalists for the 18th annual Corporate Citizenship Awards, which “honor businesses for their significant positive impacts in communities around the world.” The U.S. Chamber of Commerce Foundation will present the winners with their awards on Nov. 15. Albertsons Cos.—Best […]