Community involvement is at the center of Food Cityâs legacy. This year, the company is celebrating a decade of giving more than $60 million to local and national community organizations. Food City, The Shelby Report of the Southeastâs Retailer of the Year, partners locally with a variety of nonprofits, including veterans groups, hunger relief organizations, […]
Category: Food City
Food City, founded in 1955 by Jack C. Smith, currently headquartered in Abingdon, Virginia, initially began its operations in Grundy, Virginia. The company’s primary business model revolves around providing customers with a comprehensive selection of groceries, fresh produce, meats, and household items at competitive prices.
Food City distinguishes itself through its strong emphasis on community engagement, supporting local farmers and producers whenever possible. Additionally, the company is known for its commitment to customer service and convenience, offering services such as in-store pharmacies, delis, and bakeries. With a focus on delivering value and quality to its customers, the brand has expanded its reach over the years and now operates over 130 locations across the southeastern United States.
Family-Based Culture, Atmosphere Food City’s Key Core Characteristics
Food City, The Shelby Report of the Southeastâs Retailer of the Year, is in the people business, according to its president, Steve Smith. The grocer focuses on growing from within through its people while continuously exceeding customer expectations. It all starts with hiring. âCalm and friendly and making sure we bring the right teammates into […]
Food City Campaign Supports Paralyzed Veterans
In partnership with Paralyzed Veterans of America and seven-time NASCAR champion Richard Petty, Abingdon, Virginia-based Food City is holding its annual in-store checkout donation campaign through July 25. Paralyzed Veterans of America is a national nonprofit service organization dedicated to supporting veterans with spinal cord injuries and diseases such as MS and ALS. Designed to […]
Food City: E-Commerce Experience Exceeding Customersâ Expectations
Abingdon, Virginia-based Food City, The Shelby Report of the Southeastâs Retailer of the Year, has offered e-commerce since 2015. It began with GoCart, the retailerâs curbside pickup platform. Today, Food Cityâs e-commerce includes internal programs, partnerships with third parties and a robust savings program to bring the best experience to customers, according to Kevin Stafford, […]
Food City Self-Distributes In Order To ‘Serve Our Customersâ
Food City, The Shelby Report of the Southeastâs Retailer of the Year, has been self-distributing for a long time. Bolstered by a central distribution center in the same town as its corporate headquarters, Abingdon, Virginia, the DC is the main distributor for all Food City locations. It continues to handle the majority of distribution for […]
Food City’s Private Label Offerings Provide Quality, Value, Satisfaction
The family of brands at Food City, The Shelby Report of the Southeastâs Retailer of the Year, includes thousands of items across nearly every category. A combination of nationally recognized and local private label offerings provide customers with quality and value. Each brand is backed by a 100-percent satisfaction guarantee. If customers arenât pleased, they […]
Fuel Centers, Pharamacies Bring âWhole Package Togetherâ
Food City, The Shelby Report of the Southeastâs Retailer of the Year, was founded on the pledge to: âRun the best store in town.â To do so, it must be able to meet customers wherever they are. A key part of that has been evolving and adapting the companyâs gas and pharmacy programs, according to […]
Offerings At Best Store In Town Are âAs Fresh As Fresh Getsâ
Food Cityâs meat and seafood and produce and floral departments can be best described in two words: picky and convenient. The company prides itself on providing the freshest produce, highest quality meat and seafood and brightest floral arrangements in the market â all while cultivating partnerships with local farmers and growers to provide the best […]
