Publix, H-E-B and Hannaford deliver the best customer experience in the supermarket industry. That’s according to the 2017 Temkin Experience Ratings, an annual customer experience ranking of companies based on a survey of 10,000 U.S. consumers. This year, supermarkets earned the two highest scores in the entire Ratings. With a score of 84 percent, Publix not […]
Category: Amazon Fresh
Amazon Fresh revolutionized the grocery retail landscape upon its inception in 2007. Emerging as a branch of the tech giant Amazon, the first store opened its doors in Seattle, Washington. Founded on the principles of convenience and innovation, Amazon Fresh aimed to redefine the grocery shopping experience through its online platform and physical locations. Over the years, it has grown exponentially, catering to the evolving needs of customers in the realm of fresh produce, pantry staples, and household essentials. As of 2023, the brand boasts a significant presence, with multiple locations established across various states in the U.S.
Distinguished for its seamless integration of technology into the shopping journey, Amazon Fresh continues to expand its reach, delivering an extensive range of products while emphasizing speed and efficiency. The brand’s commitment to leveraging cutting-edge advancements in logistics and customer experience has facilitated its steady growth. Amazon Fresh remains dedicated to offering a diverse selection of goods, prioritizing customer satisfaction through streamlined services and an evolving assortment of offerings.
Posted in, Amazon Fresh, Equipment & Technology, Grocery Industry, Home Page Latest News, National, Online Grocery Technology, Whole Foods
Who Is Most Likely To Grocery Shop Online?
Although online grocery shoppers can be found across all demographic groups, they are more likely to be younger men, age 18-44, according to a recent report on online grocery shopping by The NPD Group. Amazon Prime members and young adults are other groups more likely to grocery shop online, finds “The Virtual Grocery Store” report. The […]
Posted inGrocery News, Amazon Fresh, Grocery Industry, Home Page Latest News, National, Store News, Whole Foods
Key Trends Shaping The Future Of Grocery Retailing
The U.S. food retailing business has never been more competitive, and there are a number of trends putting pressure on food retailers of all stripes—from supermarkets whose bread and butter is groceries to supercenters and drugstores for which food is a smaller but still crucial part of the product mix. That’s according to “The Future of […]
Posted inEquipment & Technology, Amazon Fresh, Bonus Content, Home Page Latest News, Independent Store News, National, Online Grocery Technology, Shelby Signature Content, The Independent Perspective, Whole Foods
Rosie To Serve As First Online Grocery Shopping Platform For Independents To Accept EBT/SNAP Payments
by Lorrie Griffith/editor-in-chief Independent grocers that use e-commerce provider Rosie’s app soon will be able to allow their shoppers to shop online and pay for SNAP-eligible items at-store using their EBT benefits. Jon Ambrose, co-founder and COO of Rosie, told The Shelby Report at his company’s booth at the recent NGA Show that Rosie has […]
Posted inShelby Signature Content, Albertsons, Amazon Fresh, Bonus Content, Home Page Latest News, Market Profile, Southwest, Whole Foods
Hispanic Markets Abound, Reflect Diversity Of Dallas-Fort Worth Metro
by Terrie Ellerbee/editor-Southwest The population of Dallas-Fort Worth hit 7.3 million in mid-January. That is one million more people than were counted in the 2010 U.S. Census. The number also includes nearly a half-million unauthorized immigrants, according to the Pew Research Center. It found that most of the 11.1 million unauthorized immigrants living in the […]
Posted inCorporate Store News, Amazon Fresh, Home Page Latest News, National, Whole Foods
Online Grocery And Jet.com Help Fuel Walmart’s E-Commerce Jump
Online grocery helped Walmart U.S. record a big jump in its e-commerce business during the fiscal 2017 fourth quarter. The Bentonville, Arkansas-based retail giant posted its financial results for the quarter Tuesday and reported strong e-commerce growth as sales and gross merchandise volume increased 29.0 and 36.1 percent, respectively—including Jet.com and online grocery. Walmart purchased […]
Posted inIndependent Store News, Amazon Fresh, Association News, Bonus Content, Center Store, Grocery Industry, Home Page Latest News, National, Shelby Signature Content, Store News, The Independent Perspective, Whole Foods
Larkin Outlines Top 3 Hot Topics Among NGA Show Attendees
The Shelby Report’s Editor-in-Chief Lorrie Griffith sat down with National Grocers Association (NGA) President and CEO Peter Larkin at the NGA Show in Las Vegas in earlier this month, which turned out to be the show’s seventh consecutive year of record-breaking attendance—more than 3,400—including a record level of retailer and wholesaler participants. The Expo floor […]
Posted inIndependent Store News, Amazon Fresh, Equipment & Technology, Grocery Industry, Home Page Latest News, National, Online Grocery Technology, Whole Foods
Rosie Will Serve As First Online Grocery Platform For Independents To Accept SNAP Payments
Participants in the federal Supplemental Nutrition Assistance Program (SNAP) will soon have a new, convenient way to shop and pay for their groceries. At The NGA Show, happening now in Las Vegas, Rosie announced that independent grocers using its e-commerce app can now offer customers the ability to shop online and pay for SNAP-eligible items at-store using […]