Posted inOrganic Natural, Association News, National, News

Organic & Natural Health Association Honors SENPA’s Short With Champion Award

The Organic & Natural Health Association presented Debra Short, executive director of the Southeast Natural Products Association, with its Champion Award Jan. 22 at the conclusion of its 11th annual conference in Fort Lauderdale, Florida. Short was honored her commitment to advocacy, education and support of independent natural products retailers. She opened the conference, “The […]

Posted inCorporate Store News, National, News, Save A Lot

Save A Lot Posts Largest Gain On Customer Satisfaction Study

Save A Lot achieved the largest customer satisfaction increase among supermarkets in the latest American Customer Satisfaction Index (ACSI) Retail and Consumer Shipping Study, climbing 4 percent to a score of 78 between 2025 and 2026. The St. Louis-based discount grocer was one of just three grocers to see an improvement in the 2026 ACSI […]

Posted inOnline Grocery Technology, News, West

Upside Expands Footprint With Save Mart Partnership

Upside has launched across nearly 200 Save Mart Companies stores in California and Nevada, expanding the digital marketplace’s West Coast grocery footprint to stores under the Save Mart, Lucky and FoodMaxx banners. Upside’s platform connects more than 35 million consumers with personalized cash back offers at over 100,000 grocery, restaurant and fuel locations nationwide, delivering […]

Posted inProduce News, Independent Store News, News, Northeast

EmpowerFresh Enhances Produce Operations At Karns Quality Foods

EmpowerFresh has partnered with Karns Quality Foods, a 10-store family-owned grocer in central Pennsylvania, to enhance produce operations through artificial intelligence-powered ordering and inventory management. Founded in 1959, Karns Quality Foods has been recognized for its meat and produce departments. The partnership will leverage EmpowerFresh’s AI-driven forecasting and data analytics to help the grocer reduce […]

Posted inCorporate Store News, Hannaford Supermarkets, News, Northeast

Hannaford Posts Top LGBTQ+ Workplace Equality Score For 14th Year

Hannaford Supermarkets received a score of 100 on the Human Rights Campaign Foundation’s 2026 Corporate Equality Index for the 14th consecutive year, making it the only supermarket in its area to receive top marks on the nation’s foremost benchmarking survey measuring LGBTQ+ workplace inclusion. The Scarborough, Maine-based grocer is one of 534 U.S. businesses to […]

Posted inOnline Grocery Technology, Feature, News, West

Instacart Executive Touts Benefits Of Storefront Pro E-Commerce Platform

The Shelby Report of the West recently visited with Merrick Rosner, Instacart’s head of revenue and solution sales, independent grocery, to learn more about the company’s e-commerce platform Storefront Pro. What is involved in training employees on how to use e-commerce platforms like Storefront Pro? Storefront Pro gives grocers of all sizes the ability to […]