Research conducted by Incisiv, in partnership with Genesys, has found that one in two brick and mortar retailers are Laggards or Followers in terms of omnichannel customer service. The Incisiv 2022 Omnichannel Service Index benchmarks top retailers’ ability to provide a seamless customer service experience across channels. The research found that: 90 percent of shoppers […]
Category: National
Hershey’s Offering New Candies, Old Favorites For Holiday Season
Hershey, Pennsylvania-based Hershey’s is releasing new candies and bringing back old favorites for the upcoming holiday season. “Our Valentine’s Day products – from new Reese’s Blossom-top Miniature Cups to our returning Hershey’s Kisses Meltaway Roses – are helping to make each moment, big or small, that much more special, no matter how you’re celebrating the season of […]
Co-CEOs Introduce International Fresh Produce Association Operations
by Eric Pereira / content creator The International Fresh Produce Association began operations on Jan. 1 with Co-CEOs Cathy Burns and Tom Stenzel welcoming members in a video. IFPA is a result of the merger of the Produce Marketing Association and the United Fresh Produce Association, announced in 2021. The association serves on the principles of […]
Coin Cloud Nearing 600th DCM Location For UNFI
by Eric Pereira /content creator Coin Cloud founder and CEO Chris McAlary told The Shelby Report the Las Vegas-based company is about to install its 600th Digital Currency Machine for United Natural Foods Inc. These DCMs allow customers to buy more than 40 different kinds of digital currencies, including Bitcoin, Ethereum and Dogecoin with cash […]
American Beverage Elects New Members To Board Of Directors
American Beverage Association has announced the election of members to its board of directors. The members elected to serve a first term are: Johannes Evenblij, president of the west division for PepsiCo Beverages North America; Chris Hunt, CEO of Red Bull North America; and Palmer Nackard, president of Nackard Companies. “It is my honor to welcome our newly […]
Select Walmart, Sam’s Club Pharmacies To Dispense COVID-19 Meds
Walmart and Sam’s Club pharmacies are ready to receive and dispense the FDA authorized COVID-19 antiviral medications, Paxlovid and Molnupiravir, this week as supplies allow. The medication will only be available at certain Walmart and Sam’s Club locations in a limited number of states until more supply is available. The medication is only available with […]
NGA Celebrates 40 Years Of Advocating For Independents
by Greg Ferrara / president and CEO, NGA Inflation. Labor shortages. Regulations. Competitive challenges. They’re all part of the here and now for independent community grocers. But they’re nothing new – they’re all issues that our industry was facing back in 1982, when the National Grocers Association was incorporated. Forty years ago, in October of […]
Sun World Adds Licensees, Expands Footprint In North America
Sun World International LLC has added a stone fruit marketer and two importers to its panel of North American licensees. These include stone fruit marketer, Trinity Fruit, and licensed importers Capespan North America and Jac. Vandenberg. The appointments bring the company’s panel of licensed importers to 13 companies; Trinity joins four other California grower-marketers in […]
