Mobile app experience company Airship released new global consumer research at Shoptalk to shed light on consumer behaviors and preferences for mobile apps from retailers. Across 11,000 consumer respondents, 78 percent are using retailers’ mobile apps either more often or about the same as last year. This preference for retail apps extends across age groups and household […]
Category: Online Grocery Technology
Posted inThe Kroger Co., Executive News, Midwest, Online Grocery Technology
Kroger CIO Joins Shoptalk To Discuss Grocery Tech Innovation
The Kroger Co.’s CIO and SVP Yael Cosset joined Shoptalk 2023 in Las Vegas this week for a discussion on how tech deployments improve the customer and employee experience at Kroger. “Investment in data and innovation during the last two decades – focusing on the customer experience – created immense value, saving customers $1.4 billion just last […]
Posted inOnline Grocery Technology, National
Retailers Believe Digital Shopping Makes Shoppers Less Loyal
Recent research by Incisiv, conducted in collaboration with FMI – The Food Industry Association and in partnership with Loyal Guru, has found that maintaining shopper loyalty in the digital grocery industry is a growing challenge. The report, “Shopper Loyalty in the Digital Age,” highlights the importance of offering a seamless omnichannel experience for shoppers to foster loyalty, including providing a well-designed […]
Posted inOnline Grocery Technology, Southeast
The Fresh Market Begins Video Partnership With Chef Rossi
Greensboro, North Carolina-based The Fresh Market has begun an annual partnership with celebrity chef Anna Rossi. In her new role as a brand ambassador and spokesperson, Rossi will create recipes, lifestyle content and host a monthly livestreaming shoppable event on the company’s website. The celebration began in March as Rossi hosted, “Plan an Easter to Remember with The […]
Posted inOnline Grocery Technology, National
Retailers Focused On Deploying Technology To Improve Efficiency
The recent 2023 Connected Retail Experience Study, conducted by Incisiv in collaboration with Verizon Business, shows that retailers are prioritizing investments in technologies that improve operational efficiency to reduce costs and increase profitability. Real-time inventory management has risen to the top of the investment agenda in the face of uncertain supply chain issues that retailers have […]
Posted inCoborn's, Marketing News, Midwest, Online Grocery Technology
Coborn’s Adds EBT SNAP Benefits Through Instacart
St. Cloud, Minnesota-based Coborn’s Inc. will accept EBT SNAP payments online for same-day delivery through Instacart. With this program, EBT SNAP participants will now be able to use their benefits to access fresh food and pantry staples from Coborn’s, Cash Wise and Marketplace Foods when shopping via the Instacart website and mobile app. This launch […]
Posted inOnline Grocery Technology, National
Firework, The Fresh Market Awarded Best Live Video Strategy
San Mateo, California-based Firework, in partnership with The Fresh Market, has been recognized with the Best Live Video Strategy Award at the Digiday Video and TV Awards. The partners were awarded for their Thanksgiving Video Commerce Campaign, the duo’s livestream and shoppable video campaign. “Firework takes great pride in helping forward-facing brands like The Fresh Market bring their […]
Posted inOnline Grocery Technology, Northeast, Supply Chain News, Wholesaler/Distributor News
UNFI Implements Process Improvements, New SAE Technology
United Natural Foods advancing initiatives to improve its supply chain Providence, Rhode Island-based United Natural Foods Inc. has announced further actions to improve its supply chain capabilities and overall customer experience as part of its four-part transformation agenda. These actions include improved operating procedures, increased associate training programs and the deployment of technological improvements, such as […]