At Harris Teeter, exceptional customer service is a core value and tradition passed down from its founders, W.T. Harris and Willis and Paul Teeter. From the very beginning, they made it clear customer satisfaction was not just a priority, but the backbone of how they ran their business. Their commitment to providing the best possible […]
Category: Bonus Content
Posted inIndependent Store News, Market Profile, News, West
At Family-Run Goodwin & Sons In California, Stores ‘Positioned To Serve’ Their Communities
Michael Johnstone, VP of Goodwin & Sons Inc., is a fourth-generation grocer and great-grandson of the company’s founder. He responded to questions from The Shelby Report’s Lorrie Griffith about the grocer’s four stores, three of which are located in Southern California. To start off, tell me about you – your title and history with […]
Posted inCorporate Store News, Anniversary Issues, Harris Teeter, News, Southeast
Harris Teeter, ‘Your Neighborhood Market,’ Remains Cornerstone Of Communities
For 65 years, Harris Teeter has been a cornerstone of its communities, enriching the lives of customers and associates alike. Founded in North Carolina, the retailer has built its reputation on fresh, high‑quality products, innovative offerings and an exceptional shopping experience, earning its moniker – “Your Neighborhood Market.” This commitment extends beyond the aisles, with […]
Posted inCorporate Store News, Market Profile, News, Southwest, The Kroger Co.
Across Competitive DFW Metroplex, Kroger Focused On Customer Experience
In a recent interview with The Shelby Report of the Southwest, Rudy DiPietro, incoming president of Kroger’s Dallas Division, shared his insights on the shifting market dynamics and competitive landscape in North Texas. How does Kroger differentiate itself from its competitors in North Texas? There are many factors shoppers look for, including location, pricing, […]
Posted inCorporate Store News, Independent Store News, Market Profile, News, West
Wildfire-Impacted Areas In SoCal On Long Road To Recovery, But Resilience Evident
According to the CA.gov website, cleanup after the January wildfires in Southern California currently is in phase 2. Phase 1, which involved the removal of household hazardous waste, was completed by the U.S. Environmental Protection Agency less than a month after the fires were contained Jan. 31. The U.S. Army Corps of Engineers took over […]
Posted inAssociation News, Market Profile, News, Southwest
North Texas Retailers Keeping Pace With Population Influx
The Dallas-Fort Worth Metroplex’s economic and demographic boom has cultivated a $20 billion grocery industry, prompting grocers to innovate and drawing new retailers to the area. However, it’s not merely growth; DFW is experiencing significant diversification. The influx of people from other states and countries brings a multitude of new tastes and expectations, creating an […]
Expert Article
Celebrate Earth Day With Sustainable Organic Produce
Earth Day (April 22) is the perfect time to highlight the benefits of organic produce and how it plays a crucial role in sustainability. With growing consumer interest in environmentally friendly choices, organic produce presents a great opportunity to meet demand while also supporting sustainable agriculture. Why organic matters Organic farming works hand in hand […]
Posted inIndependent Store News, Market Profile, News, Southeast
Family-Owned Milam’s Markets Reflects Metro Miami’s Culture
Milam’s Markets’ foundation was laid in 1984 in a Piggly Wiggly store at the corner of Red and Bird roads in Miami. The store is still in operation, and five more have opened over the 40-plus years since then. Kristie Milam Guzman, chief marketing officer and director of real estate for Milam’s Markets, is a […]