Nicole Capes, senior manager of retail experience with The Hershey Co., said 60 percent of shoppers prefer self-checkout because they feel like it is faster. To learn what works best for an optimal queue, Hershey spent countless hours observing shoppers in self-checkout areas in different retail environments, including small and large format, grocery, mass market […]
Category: Feature
Innit Using AI, Expert Info To Create Online Shopping Experience
“What’s in it?” Many customers ask this same question when looking for products and recipes. Kevin Brown, CEO and co-founder of California-based Innit, said his personalized food intelligence platform aims to answer that query. “We wanted to start with that question,” he said. “And that informs a lot of what we’re doing around our technology, […]
CEO: Upshop Helping ‘Lessen The Load’ On Grocery Employees
The Shelby Report’s SVP Jan Meade recently caught up with Shamus Hines, CEO of Upshop, to talk about how the software company can aid grocery retailers and their employees. Hines said Tampa, Florida-based Upshop has operational technology that supports some of the more complicated workflows in the grocery store. These may be considered through three […]
Boosted By ‘Head Start,’ PDL Keeps Driving Tech Forward
Peapod Digital Labs (PDL) drives the digital and eCommerce innovation, technology and expertise for the retail brands of Ahold Delhaize USA – Food Lion, Giant Food, The Giant Co., Hannaford Supermarkets and Stop & Shop. Originally known as Peapod Online Grocer or simply Peapod, the company was founded in 1989 and operated independently until Ahold […]
Remodeled Tampa Store Serves As Publix’s Prototype
Publix has been named Shelby Publishing’s 2023 Growth Leader. Publix President Kevin Murphy recently visited with Shelby President and COO Stephanie Reid and SVP Jan Meade as they toured the Publix at 3617 W. Gandy Blvd. in Tampa, Florida. The 55,000-square-foot store is the company’s newest prototype. Murphy referenced the company’s Greenwise stores, which he […]
Publix Finding New Ways To Fight Hunger Through Summit
Publix long has been working to alleviate hunger in the communities it serves. That effort reached a new level in early 2023, when the company hosted a Hunger Summit at its Lakeland, Florida headquarters. Executives from 35 Feeding America member food banks in the Publix operating area attended, along with state and federal officials. Company […]
Publix Removes Invasive Plants From Florida Everglades
Publix is contributing $2 million to remove invasive trees and plants in 1,000 acres of wetlands in the Florida Everglades. These trees and plants use more than their share of water, interrupting Florida’s natural water system. The company is funding projects at Corkscrew Swamp Sanctuary and the saline glades in Everglades National Park that will […]
Publix’s Caring Culture Begins With Hearts, Minds Of Associates
Publix was founded in 1930 in Winter Haven, Florida, by George W. Jenkins (Mr. George) on the concept of community first. Executive Chairman Todd Jones said while food is the “backbone” of the company, “we wanted to make sure that we’ll take care of our customers and our communities.” Talking with Shelby Publishing President and […]
