Posted inOnline Grocery Technology, Association News, C-Store News, Grocery Industry, National, Store News

NACS, RTO Take ‘Be Our Guest’ Customer Service Training Online

The National Association of Convenience Stores (NACS) and Ready Training Online (RTO) have released a training module called “Be Our Guest,” that previously was only available in DVD format. “We’ve made it easy for convenience retailers to gain new skills and learn best practices, right from the computer right from the computer in a store […]

Posted inOnline Grocery Technology, Equipment & Technology, Grocery Industry, Home Page Latest News, Independent Store News, Southeast, Store News, Supply Chain News

Rouses Markets Launches Online Shopping And Same-Day Delivery

Rouses Markets is introducing online grocery shopping and same-day delivery to the majority of its Gulf Coast stores through Instacart and Shipt. “Now if you don’t have time to come to Rouses, Rouses can come to you,” said Donny Rouse, CEO.  Rouses’ Instacart service launched March 8 in New Orleans (North and South Shore), Baton […]

Posted inOnline Grocery Technology, Amazon Fresh, Corporate Store News, Equipment & Technology, Grocery Industry, Home Page Latest News, National, Store News, Supply Chain News, Whole Foods

Walmart To Expand Grocery Delivery To 100+ Metro Areas This Year

Walmart plans to expand its grocery delivery service to more than 40 percent of U.S. households by the end of the year. Walmart Grocery Delivery, available today in six markets, will grow to serve more than 100 metro areas across the country. “We’re saving customers time by leveraging new technology, and connecting all the parts […]

Posted inOnline Grocery Technology, Dairy News, Equipment & Technology, Frozen Food, Grocery Industry, Grocery News, Home Page Latest News, National, New Products

Frozen Yogurt Robots Heading To Grocery Stores Nationwide This Spring

A horde of frozen yogurt robots will begin arriving at select grocery retailers in 17 U.S. states this spring. The robots, from Reis & Irvy’s, a subsidiary franchise concept of Generation Next Franchise Brands Inc., are intended to provide a “fun and delicious experience” to shoppers, while generating additional revenue for grocery stores. Launched in early […]

Posted inOnline Grocery Technology, Corporate Store News, Equipment & Technology, Grocery Industry, Home Page Latest News, Midwest, Store News, Supply Chain News

Kroger Expanding Delivery Services With Instacart

The Kroger Co. is expanding its partnership with Instacart to increase its customer delivery coverage area in 2018. “As part of Restock Kroger, we are investing in redefining our customers’ grocery shopping experience by bringing online and offline seamlessly together,” said Yael Cosset, Kroger’s chief digital officer. “Having grown our digital sales in 2017 by 90 percent, we continue to […]

Posted inOnline Grocery Technology, Bonus Content, Grocery Industry, Home Page Latest News, National, Recommended Reading

Recommended: Retail Apocalypse Explained: Retailers Have Not Actually Embraced Digital Transformation

“Digital transformation” has been on the lips of nearly every CEO at some point in the last ten years, and even more frequently in the last five. According to Forrester, 68% of global business leaders list digital transformation as a top priority for their business. Only 3% of retailers have actually completed a digital transformation […]

Posted inBarons Market, Equipment & Technology, Grocery Industry, Home Page Latest News, Independent Store News, Online Grocery Technology, Store News, West

SoCal Independent Barons Market Launches New Website

Barons Market, a family-owned grocery chain with seven stores in Southern California, has launched a new website with a more modern design, easy navigation and interactive elements that the company believes reflect the Barons Market shopping experience and the communities it serves. “Between our artisan olive oil and balsamic vinegar bar to a squeeze-it-yourself orange […]

Posted inOnline Grocery Technology, Bonus Content, Grocery Industry, Guest Contributors, Home Page Latest News, Midwest

Meet Gen Z: Technology Is Convenient, Comforting

by Claire Lentsch/ a contributor to The Shelby Report Editor’s note: Shelby Midwest Editor Terrie Ellerbee met Claire Lentsch at the Supervalu National Expo in 2017. Here, Lentsch shares her perspective as a member of Generation Z (born since the mid-1990s) and a consumer. Technology creates convenience. By introducing technology into the food industry, food becomes […]