Posted in, Amazon Fresh, Corporate Store News, National, Store News, Whole Foods

Supermarkets Rank ‘Strong’ In Latest Customer Service Ratings

Supermarkets, retailers and banks, as an industry, earned average ratings of “strong” in the 2015 Temkin Customer Service Ratings, while TV service providers and internet service providers earned an average rating of “very weak.” Based on a study of 10,000 U.S. consumers, the ratings examine 278 companies across 20 industries. For the third straight year, […]

Posted in, Amazon Fresh, Northeast, Whole Foods

FMI Names Northeast Store Manager Award Finalists, And More…

Supermarket News In Brief The Food Marketing Institute (FMI) Store Manager Awards Program recognizes exceptional supermarket store managers who generate sales growth, provide great customer service, contribute to attaining company goals and are an integral part of the communities they serve. FMI will honor 10 finalists and announce the four grand-prize winners at FMI Connect in […]

Posted in, Amazon Fresh, Center Store, Grocery Industry, National, Whole Foods

Publix, Hy-Vee, Wegmans Are EquiTrend Retail Brands Of The Year

The Harris Poll has released its most recent EquiTrend Brand Equity Index. It is comprised of three factors—familiarity, quality and consideration—that result in a Brand Equity rating for each brand. Brands that rank highest receive the Harris Poll EquiTrend “Brand of the Year” award for their category. For this, the 27th annual study, more than […]

Posted in, Amazon Fresh, Corporate Store News, National, Whole Foods

Publix, Aldi And H-E-B Earn Top Customer Experience Ratings

Based on a study of 10,000 U.S. consumers, Publix, Aldi and H-E-B earned the highest scores in the 2015 Temkin Experience Ratings that ranks 293 companies across 20 industries. Joining those firms in the top 12 spots are Chick-fil-A, PetSmart, Amazon.com, Trader Joe’s, USAA, credit unions, Papa John’s, Walgreens and Hannaford. While supermarket chains, fast […]

Posted in, Amazon Fresh, Corporate Store News, National, Northeast, Whole Foods

Wegmans Unseats Amazon To Claim Top Corporate Reputation Ranking

Rochester, New York-based grocer Wegmans Food Markets, with 85 stores and one-tenth of Amazon’s revenues, edged past the online retailer to reach the top spot for corporate reputation among the 100 most visible companies, according to the 16th annual Harris Poll Reputation Quotient (RQ) study. Ranking third on the list, Samsung outperformed all other technology […]

Posted in, Amazon Fresh, Bonus Content, Deli News, Feature, National, Perishables, Shelby Signature Content, Special Section, Whole Foods

Millennials Come In All Shapes And Sizes…And Have Varied Shopping Habits

Millennials are, without a doubt, one of today’s most influential demographic groups when it comes to marketing. The reason so much attention has been given to this group of 18- to 34-year-olds is because of sheer numbers: There are about 74.3 million of them, or about 30 percent of the U.S. adult population. With numbers […]

Posted in, Amazon Fresh, Corporate Store News, National, Whole Foods

Kroger’s 2Q ID Sales Up 4.8 Percent

The Kroger Co. on Thursday reported net earnings of $347 million, or $0.70 per diluted share, and identical supermarket sales growth, without fuel, of 4.8 percent in the second quarter of fiscal year 2014. Net earnings in the same period last year were $317 million, or $0.60 per diluted share. It marks the Cincinnati-based grocer’s 43rd […]