Posted in, Amazon Fresh, Marketing News, Midwest, National, Southwest, Whole Foods

Caddell: NARMS/IFBA Readies for a New Beginning

By Terrie Ellerbee/associate editor The National Association for Retail Merchandising Services (NARMS) is moving its base of operations from Wisconsin to Colorado, making changes to headquarters staff, assessing the services it offers and looking ahead to its own future as sales move into alternative channels. Tom Caddell, NARMS International executive director, spoke to The Shelby […]

Posted in, Amazon Fresh, Marketing News, National, Whole Foods

Report: Sam’s Club, Aldi, Publix, H-E-B Have Most Loyal Customers

A new research report published by Temkin Group, ā€œ2012 Temkin Loyalty Ratings,ā€ indicates that only seven companies—four of which are grocery retailers—earned ā€œvery strongā€ loyalty ratings: Sam’s Club, Aldi, USAA, Publix, credit unions, Amazon.com, and H-E-B. At the other end of the spectrum, 37 companies earned “very weak” loyalty ratings. The research examines consumer loyalty […]

Posted in, Amazon Fresh, Market Profile, Northeast, Whole Foods

2012 Delaware Profile: State Slowly Emerges from Recession

[gn_note color=”#b1cbde”]The 2012 Delaware Profile originally ran in the February 2012 edition of The Shelby Report of the Northeast. The profile will be published on theshelbyreport.com one month after it has run in print.[/gn_note] by Ashley Bates/staff writer The economic recovery in Delaware has been slow, but the state seems to be pulling out of […]

Posted in, Amazon Fresh, Market Profile, Midwest, Whole Foods

2011 Illinois Profile: Retailers’ Roots Run Deep

[gn_note color=”#FFCC00″]The 2011 Illinois Profile originally ran in the November 2011 edition of The Shelby Report of the Midwest. Due to reader requests we will be posting our Profiles from each edition of The Shelby Report. The profile will be published on theshelbyreport.com one month after it has run in print.[/gn_note] by Terrie Ellerbee/associate editor […]

Posted in, Amazon Fresh, Southeast, Whole Foods

BI-LO Makes Consumer Reports ā€œNiceā€ List

On Nov. 21, the TODAY show featured Consumer Report’s ā€œ2011 Naughty and Nice Holiday List,ā€ a compilation of well-known companies that are awarded points for consumer good behavior. BI-LO was among the likes of Amazon, Costco, American Express and Microsoft for its coupon policy, which doubles the money back for any customer that is unsatisfied […]

Posted in, Amazon Fresh, Corporate Store News, West, Whole Foods

Walmart Testing Grocery Delivery in California

Bentonville, Ark.-based Wal-Mart is testing home grocery delivery in San Jose, Calif., as the world’s largest retailer ratchets up competition with online retailer Amazon.com. With the new ā€œWalmart To Go,ā€ customers can order up groceries, health and beauty products such as soap, shampoo and over-the-counter medicines, and household supplies like paper towels and laundry detergent […]