Based on a study of 10,000 U.S. consumers, H-E-B and USAA tied for the top spot in the 2014 Temkin Forgiveness Ratings, which rates 268 companies across 19 industries. In fact, grocery chains are among the industries with the highest average ratings. “Forgiveness is an asset that companies earn from their customers,” says Bruce Temkin, […]
Category: Amazon Fresh
Amazon Fresh revolutionized the grocery retail landscape upon its inception in 2007. Emerging as a branch of the tech giant Amazon, the first store opened its doors in Seattle, Washington. Founded on the principles of convenience and innovation, Amazon Fresh aimed to redefine the grocery shopping experience through its online platform and physical locations. Over the years, it has grown exponentially, catering to the evolving needs of customers in the realm of fresh produce, pantry staples, and household essentials. As of 2023, the brand boasts a significant presence, with multiple locations established across various states in the U.S.
Distinguished for its seamless integration of technology into the shopping journey, Amazon Fresh continues to expand its reach, delivering an extensive range of products while emphasizing speed and efficiency. The brand’s commitment to leveraging cutting-edge advancements in logistics and customer experience has facilitated its steady growth. Amazon Fresh remains dedicated to offering a diverse selection of goods, prioritizing customer satisfaction through streamlined services and an evolving assortment of offerings.
Posted in, Amazon Fresh, National, Store News, Whole Foods
Walmart, Target, Publix Rank Among Most Valuable In 2014 Best Retail Brands Report
Walmart maintains its No. 1 spot on Interbrand’s 2014 Best Retail Brands list and, even with a 6 percent decline in brand value, it preserves an enormous margin over the next closest brand. Four brands increased their brand value by more than 25 percent this year: Macy’s, Whole Foods, Amazon and Cabela’s. The global Best […]
Posted in, Amazon Fresh, Grocery Industry, West, Whole Foods
Instacart Brings Same-Day Grocery Delivery Service To L.A.
Instacart has launched its same-day grocery delivery service in Los Angeles. Beginning today, customers can order virtually any items carried in their neighborhood Whole Foods Market and have them delivered in as little as one hour. Additional stores will be added in the coming weeks, allowing customers to combine items from multiple stores into one […]
Posted in, Amazon Fresh, National, Store News, Whole Foods
Who Leads, And Lags, In Customer Satisfaction?
Customer satisfaction improved for a third consecutive year for retail, according to a report released by the American Customer Satisfaction Index (ACSI). The retail sector overall gained 1.7 percent to an ACSI benchmark of 77.9, boosted by higher customer satisfaction with specialty retail stores, supermarkets, drug stores and gasoline service stations. A fourth traditional retail […]
Posted in, Amazon Fresh, Equipment & Technology, National, Whole Foods
Amazon Plans Retail Store Checkout System
Amazon.com is working on a checkout system for brick-and-mortar retail stores that includes using the company’s Kindle tablet device, according to the Puget Sound Business Journal. The Wall Street Journal reports Amazon would give retailers Kindles and credit-card readers for checking out customers, and could offer retailers other services, such as data analysis and website […]
Posted in, Amazon Fresh, National, Whole Foods
Nationwide USA Pears Display Contest Begins Next Month
Pear Bureau Northwest is rolling out a new display contest that is open to retailers of all sizes in the U.S. and Canada in February and March. The “Pear Up with USA Pears” Display Contest invites retailers to build an eye-catching display that features Green Anjou, Red Anjou and Bosc pears at minimum, and inclusion […]
Posted in, Amazon Fresh, Store News, West, Whole Foods
Grocery Offer Site Aisle50 Enters California Market With Raley’s
Aisle50, the innovative online technology platform that delivers deep grocery discounts on major and local brands to consumers, has teamed up with Raley’s, Bel Air and Nob Hill Foods to offer Aisle50’s exclusive offers to customers of that grocery chain’s 120 locations. The move gives Raley’s an even larger foothold in e-commerce, buttressing its revamped […]
Posted in, Amazon Fresh, National, Whole Foods
Coke’s Kent: Women Are Critical To Business Success
When women are put in leadership roles, “brands get better and morale gets better,” Muhtar Kent, chairman and CEO of The Coca-Cola Co., told 300 senior executives at the Network of Executive Women (NEW) Executive Leadership Forum in Los Angeles on Wednesday. Gender equality—especially in sales and marketing organizations—is “a huge enabler to repeat success,” […]