by Art Patch/a retired retail executive & regular columnist for The Shelby Report For years, the successful retail business model featured a strong commitment to customer service. Customer service does cover a broad area but was often listed in surveys as the primary reason a customer chose a store. It was not uncommon for employees […]
Category: National
Wakefern, AWG Named Among Top-Earning Cooperatives
National Cooperative Bank, which provides banking solutions for cooperatives nationwide, this week released its annual NCB Co-op 100, listing the nation’s top 100 revenue-earning cooperative businesses. In 2016, these businesses posted revenue totaling approximately $208 billion. The report also highlights the ways co-ops commit to their members, sustainability, education, impact, kindness and their community. “The […]
Registrar Corp Urges Advance Compliance With New Labeling Rules
On Sept. 29, the FDA proposed an extension of the compliance dates for the final rules mandating changes to food, beverage and supplement labeling. The extension would provide large food businesses (defined for these rules as grossing ten million dollars or more in annual sales) until Jan. 1, 2020 to comply, while small businesses would […]
Pork Board: Responsible Antibiotic Use Commitment Making A Difference
Nine months after the full implementation of FDA Guidance 209 and 213, the National Pork Board (NPB) says America’s pig farmers “continue to demonstrate their awareness and commitment to doing what’s right on the farm.” FDA guidance 209 and 213 ends the use of medically important antibiotics for growth promotion and increases veterinarian oversight for […]
Certified Angus Beef Honors Retail, Distributor ‘Stars’
As consumer demand for beef continues to grow, retailers play an important role in satisfying their needs. The Certified Angus Beef brand recognized retailers and distributors for their leadership in product quality, marketing and sales at the group’s annual conference in Nashville, Tennessee, Sept. 27-29. “Quality and integrity unite their focus on delivering the finest […]
IDDBA Elects 2017-18 Officers, Board Of Directors
The International Dairy Deli Bakery Association (IDDBA) recently elected its 2017-18 officers and board of directors at its annual business meeting in Rosemont, Illinois. Erik Waterkotte, senior director of sales for Columbus Craft Meats, assumes the role of chairman of the board. He has served on the board of directors since 2010 and has been […]
Sprouts To Enter Maryland During Next Round Of Store Openings
Natural and organic grocer Sprouts Farmers Market plans to open nine new locations in the first quarter of 2018, including its first store in Maryland at 9150 Baltimore National Pike in Ellicott City. The new Maryland store represents the company’s first opening in the mid-Atlantic region of the country and brings the total number of […]
Walmart, Trader Joe’s Lose Customers To Whole Foods After Price Cuts
Thasos Group, a data intelligence firm, has published a new research report, “Competitive Impact of Lower Prices at Whole Foods,” analyzing the number, composition and behavior of new customers at Whole Foods stores following significant price reductions in the wake of the chain’s acquisition by Amazon in August. Key findings of the report include: Foot […]
