by John Ross / President and CEO of IGA In my line of work, I see great customer service almost daily. I will be visiting an IGA owner or an unaffiliated independent grocer, and they seem to know the names of every shopper we pass in the aisles. It’s a warm and personal experience where the […]
Category: National
NCD’s Sales Force Working To Enhance Customer Revenue Opportunities
Bringing a level of excellence, value-added services and personalized product recommendations to enhance customer revenue opportunities is the goal of National Convenience Distributors’ sales force. The lead behind the team of more than 250 consultants is Steve Peterson, EVP of sales and marketing for National Convenience Distributors. NCD’s sales scope covers all of New England, […]
Perishable Food And Beverage Coalition Supports Job Legislation
The Perishable Food and Beverage Coalition is supporting the Hospitality and Commerce Job Recovery Act of 2021 (S. 477/ H.R. 1346), introduced by Sens. Catherine Cortez Masto (D-NV) and Kevin Cramer (R-ND) and Reps. Steven Horsford (D-NV) and Darin LaHood (R-IL). The bill provides support to America’s hospitality industry, a massive sector of the economy […]
Politics And Pandemic Put Card Payments In Spotlight
By Robert Yeakel / NGA Director of Government Relations It has been over a year since the coronavirus pandemic upended daily life and transformed how customers interact with retail. Almost overnight, businesses built out their e-commerce platforms to reach a customer base that – due to lockdowns or public health concerns, or both – could […]
NGA 5 Poses Questions for … Redner’s Markets’ Gary Redner
NGA’s “Five Questions” is a regular feature that explores the insights of independent grocery operators. This week, Gary Redner, COO of Redner’s Markets, shares his thoughts with us. What were the most important lessons of 2020? Self-reliance. There were so many regulatory standards put into place over the last 10 months and our team members […]
PMA And CGT Double Down On Diversity And Inclusion
Center for Growing Talent by PMA has released the first two initiatives since a task force was convened in September to determine how the industry could advance diversity, equity and inclusion across the produce and floral supply chains. Beginning in April, Center for Growing Talent will host a month-long Diversity & Inclusion Program featuring weekly virtual sessions. The program is free […]
NAMI Scholarship Foundation Expands Eligibility To Graduate Students
The North American Meat Institute Scholarship Foundation will expand eligibility and offer two $5,000 scholarships to graduate students for the 2021-2022 academic year. Previously, scholarships were only awarded to undergraduate students. “The meat and poultry industry strives to support students at every level because they are the future of our industry. With this monetary increase […]
NielsenIQ Unveils Omnishopper Solutions To Enhance Consumer Insights
Advent International-owned NielsenIQ is unveiling its Omnishopper solution to enhance the industry’s understanding of omni-shopping consumer behavior across the U.S. marketplace. As an authority in consumer intelligence, NielsenIQ’s new panel-based Omnishopper product reveals the true online and offline shopping behaviors of today’s consumers. Through market-leading intelligence and consumer panel insights, NielsenIQ’s Omnishopper solution brings dependable […]
