Chicago, Illinois-based dunnhumby has released the fifth annual dunnhumby Retailer Preference Index, a comprehensive, nationwide study that examines the approximately $1 trillion U.S. grocery market. In a second year dominated by Covid-19, Amazon cemented its leadership position, with H-E-B following in second place and Market Basket leapfrogging three retailers to take the third spot away from […]
Category: Grocery Industry
Kroger Using Third-Generation Nuro Autonomous Vehicles
Cincinnati, Ohio-based The Kroger Co. and Nuro have introduced Nuro’s third-generation autonomous delivery vehicle into the retailer’s Houston, Texas, fleet. In 2018, Kroger and Nuro, an autonomous vehicle company, announced a partnership to deliver fresh groceries with all-electric, autonomous vehicles. “Our expanded collaboration with Nuro supports Kroger’s commitment to provide fresh food, at a great […]
Annual 2021 U.S. Online Grocery Sales Total Nearly $98 Billion
The U.S. online grocery market captured $8.9 billion in sales during December as over 69 million households shopped online to satisfy grocery-related needs, according to the Brick Meets Click/Mercatus Grocery Shopping Survey fielded on Dec. 29-30. December’s strong results helped annual online grocery sales reach $97.7 billion for 2021, as more than 70 percent of […]
ECRS Enhances Click, Collect With Progressive Web App
New design eases online shopping E-commerce is projected to continue its acceleration in 2022, with Insider Intelligence reporting online grocery sales likely will surpass $100 billion. Tech advancements and e-commerce growth have changed the way shoppers behave when making purchases. In a Google study, researchers found that as page load time increases, revenue drops. The […]
Central Market’s Annual Citrus Fest Continues Through Jan. 25
Dallas, Texas-based Central Market’s annual Citrus Fest has returned and will be held through Jan. 25. Central Market’s buyers have been searching the globe for the brightest and freshest flavors to bring to Texas at the peak of season. Customers will find different citrus varieties and specialty foods including cookies, drinks and sauces. Central Market’s […]
Research Recognizes Retailers’ Customer Service Experiences
Research conducted by Incisiv, in partnership with Genesys, has found that one in two brick and mortar retailers are Laggards or Followers in terms of omnichannel customer service. The Incisiv 2022 Omnichannel Service Index benchmarks top retailers’ ability to provide a seamless customer service experience across channels. The research found that: 90 percent of shoppers […]
Whole Foods Market Introduces Resolution Renovator
Austin, Texas-based Whole Foods Market has unveiled the Resolution Renovator, an online hub that helps people rethink New Year’s resolutions. According to a survey from Whole Foods Market and Wakefield Research, nearly two-thirds of Americans agree that New Year’s resolutions put extra pressure on them at the start of the year. In addition, many doubt their […]
Walmart Plans To Hire 3,000-Plus To Expand InHome Delivery
Bentonville, Arkansas-based Walmart is resolving to bring InHome delivery to even more customers in 2022. The retailer has announced plans to scale the service larger to reach more customers, going from InHome being available to six million households to making it accessible to 30 million U.S. households by the end of the year. To support […]
