Ryan Draude has spent nearly 15 years building nationally-recognized loyalty programs at brands like Choice Hotels, RITE AID, and now Giant Food — where he currently serves as the head of loyalty. But as cross-shopping, value-seeking behavior becomes the norm, earning loyalty from grocery shoppers is getting harder every day. We spoke with Ryan about […]
Category: Grocery Industry
Expert Article
How Independent Retailers Can Maximize Refrigeration Performance, Profitability
Independent retailers face tight budgets and rising operational costs. These pressures are felt even stronger these days as consumers remain hyper-focused on grocery prices and affordability. Refrigeration equipment – critical for merchandising fresh and frozen products – represents a significant investment for retailers. Getting the most out of that investment starts with investing in the […]
Expert Article
Relationship Advice For Independent Grocers
How many times have you had an interaction and left feeling misunderstood? Experts say, communication and finances are the top downfalls in relationships. Now you may be thinking, this only applies in our personal lives. Your relationship with shoppers could be suffering here as well. For example, Craig never buys chocolate and is not likely […]
Posted inOnline Grocery Technology, Albertsons, News, Northeast
Albertsons Media Collective Opens NYC Office, Unveils Brand Refresh
Albertsons Media Collective has opened its first New York City office in Midtown Manhattan and launched a brand refresh as part of the retail media network’s expansion strategy. The new office positions the retail media division at the center of the advertising industry to enable closer collaboration with agency partners, advertisers and industry leaders. It […]
Posted inGrocery Store Equipment, Equipment & Technology, National, News
LOC Software, Local Express Partner On Unified Commerce Solution For Grocers
LOC Software and Local Express launched a unified commerce solution allowing grocers to manage in-store, online and marketplace sales through one platform, the companies announced Jan. 29. The partnership addresses a key operational challenge for grocers struggling with labor shortages and inventory management. According to research for LOC’s 2026 Exploring Grocery Technology Trends Survey, 57 […]
Posted inGrocery Store Equipment, Midwest, News
RSA America Expands Support Team, Previews AI Platform At The NGA Show
RSA America has strengthened its retail customer support operations, introduced new artificial intelligence-driven capabilities and will debut a fully integrated in-store kiosk at The NGA Show Feb. 1-3 in Las Vegas. The Chicago-based digital marketing solutions provider also promoted Mark Osborne from VP to SVP of retail execution. Osborne leads customer launch strategy, ad planning, […]
Posted inOnline Grocery Technology, News, Sustainability News, Vallarta Supermarkets, West
Smartway Deploys AI Waste-Reduction Tech Across 39 Vallarta Supermarkets
Smartway, a France-based food waste technology provider, completed deployment of its artificial intelligence-powered waste management system across 39 Vallarta Supermarkets locations in six months, marking the company’s entry into the North American market. The rollout included 34 stores in five weeks across center store grocery, deli, frozen and dairy departments. The deployment followed a three- […]
Posted inOnline Grocery Technology, C-Store News, News, Southeast
ECRS Launches CATAPULT Fuel For Independent Retailers
Boone, N.C.-based ECRS has released CATAPULT Fuel, a fuel management system that integrates operations into the company’s CATAPULT point-of-sale platform. The system allows independent retailers to manage fuel operations through CATAPULT Web Office, creating a single unified platform for store and fuel management. The release marks a departure from complex fuel software systems that require […]