U.S. grocery shoppers are highly concerned about the coronavirus pandemic. The Hartman Group/FMI U.S. Grocery Shopper Trends COVID-19 Tracker report from the first wave of research (March 21-26) finds that American consumers express a high degree of concern about the ongoing novel coronavirus pandemic, with 92 percent concerned and 69 percent “extremely” or “very” concerned. The vast […]
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First Insight: Treatment Of Essential Workers Impacts Consumer Decisions
How essential retailers treat their employees during the coronavirus pandemic is having a significant impact on consumer shopping decisions, according to a new study by First Insight. The company found that overall, 59 percent of respondents surveyed in early April stated that they would shop less at an essential retailer that has sick employees come […]
Sprouts Farmers Market Names Phipps New Chief Marketing Officer
Phoenix, Arizona-based Sprouts Farmers Market, has named Gilliam Phipps as SVP, chief marketing officer, effective April 14. Phipps reports directly to Sprouts CEO Jack Sinclair and oversees Sprouts’ marketing, advertising, customer engagement and private label teams. “We’re extremely pleased to welcome Gil to the Sprouts team,” said Sinclair. “The experience Gil brings will be instrumental […]
Kroger, UFCW Urge Designating Grocery Workers As First Responders
The Kroger Co. and the United Food and Commercial Workers International Union (UFCW) issued a joint statement April 14 calling on federal and state government to take swift action to designate associates at grocery stores as “extended first responders” or “emergency personnel.” The statement follows both Kroger’s and the UFCW’s direct advocacy on this topic with elected […]
5 Questions To Consider Given Today’s Rapidly Shifting Grocery Landscape
by Anthony Presley/guest columnist, chief products officer of Truno We don’t often think of the grocery industry in terms of rapid shifts in either consumer behavior or technology. Consumer demands and expectations evolve naturally over time, and grocers adopt technologies to keep pace with those expectations. But recent events, namely, the appearance and spread of […]
Lidl Updates Customers On Its Covid-19 Safety Measures
Lidl, with its U.S. headquarters based in Arlington, Virginia, has issued an update informing its customers on how it is dealing with the Covid-19 pandemic, saying that the health and safety of its team and its customers is top priority. The company is working with the Centers for Disease Control and Prevention (CDC) to ensure […]
SEG Pays Grocery Bill For Thousands Of Community Heroes
Jacksonville, Florida-based Southeastern Grocers Inc. (SEG), parent company and home of Bi-Lo, Fresco y Más, Harveys Supermarket and Winn-Dixie grocery stores, rewarded thousands of customers with free groceries during Monday night’s healthcare professionals and first responders shopping hour. The community heroes shopping in all Bi-Lo, Fresco y Más, Harveys Supermarket and Winn-Dixie stores throughout seven […]
Covid Whistleblower Lawsuits Heating Up: What Industries Need To Know
Covid-19-related lawsuits are being filed nationwide, according to Kent Schmidt, a partner in the international law firm Dorsey & Whitney in its Southern California office, who specializes in business litigation. In an effort to detect trends in litigation and advise clients on how to prepare accordingly, Schmidt has been following these cases as they are […]
