Rick Stein, VP of fresh foods for FMI – The Food Industry Association, took time out during the association’s recent Midwinter Executive Conference in Marco Island, Florida, to share some insights from its bountiful research. How bountiful? Each year, FMI publishes “State of” and “Speaks” reports that outline what’s going on in the food industry […]
Category: Bonus Content
Leadership: Be A River – Not A Reservoir
Out-of-date leadership is associated with authority, decision-making and control. However, the most effective and true leaders understand that their role is not to accumulate power for themselves but to channel it outward by empowering, inspiring and serving others. This principle is best captured in the metaphor, be a river – not a reservoir. A river […]
New Hampshire’s Co-Op Food Stores Powered By Partnerships
Dawn Archambeault, director of marketing and consumer relations for Co-Op Food Stores in New Hampshire, discusses the company’s approach to operating two co-ops in proximity to one another yet in distinctly different neighborhoods of the Upper Valley region. What are some of the biggest differences between your two co-ops? While each store has its own […]
B&T’s Food Fresh Market Exemplifies Independent Spirit
John Triplett is co-owner of B&T’s Food Fresh Market – a growing independent grocery company with 11 locations in Georgia and South Carolina and more planned – with Clark Brunson. The two are self-described “conservative entrepreneurs” and own other businesses in addition to raising young families. Triplett also is a vocal proponent for tort reform […]
Tourism, Local Products Generate Gains For New Hampshire’s Grocery Industry
by Russell Greenlaw, EVP of sales, marketing and technology for Associated Grocers of New England New Hampshire’s grocery landscape is shaped by a unique mix of factors, including its diverse geographic regions, fluctuating consumer preferences and the state’s evolving labor market. While many of the state’s economic challenges mirror those seen nationwide, they are often […]
Harris Teeter’s Focus ‘Always Been On Improving Lives In Meaningful Ways’
As the company celebrates its 65th birthday, the leaders at Harris Teeter are confident they have the secret sauce to ensure it will keep thriving. “The key to maintaining Harris Teeter’s core values and mission has always been our people,” said Tammy DeBoer, president. “From our dedicated associates in-store to our drivers on the road […]
Harris Teeter Prioritizes Personalized Customer Service
At Harris Teeter, exceptional customer service is a core value and tradition passed down from its founders, W.T. Harris and Willis and Paul Teeter. From the very beginning, they made it clear customer satisfaction was not just a priority, but the backbone of how they ran their business. Their commitment to providing the best possible […]
At Family-Run Goodwin & Sons In California, Stores ‘Positioned To Serve’ Their Communities
Michael Johnstone, VP of Goodwin & Sons Inc., is a fourth-generation grocer and great-grandson of the company’s founder. He responded to questions from The Shelby Report’s Lorrie Griffith about the grocer’s four stores, three of which are located in Southern California. To start off, tell me about you – your title and history with […]
