Executive: Company’s approach ‘really is a focus on customer service and support’ Research from Mercatus, a provider of digital commerce solutions for grocery retail, has shown that interest in online shopping has declined since the height of COVID-19, although it’s still higher than pre-pandemic levels. Conversely, December saw the second highest monthly total for online […]
Category: Feature
Posted inFeature, Amazon Fresh, National, Whole Foods
XRC Labs Investing In Future Of Grocery
XRC Labs – Accelerated Retail and Consumer Labs – is a venture capital firm and accelerator for the next generation of disruptors in the retail technology, consumer goods and consumerization of healthcare sectors. XRC has three types of funds with different stages and company type priorities, but all are consumer retail related. Al Sambar, general partner, […]
Posted inFeature, National
Invafresh Offers Technology To Manage Fresh Perimeter
Vancouver, Canada-based Invafresh offers item management technology for the fresh food retail industry. According to Steve Midgley, VP of Invafresh, while e-commerce and the omnichannel approach is here to stay, consumers are “more picky” when it comes to fresh items in the grocery store. “What one person may consider to be a ripe avocado might […]
Posted inFeature, Southeast
Inmar Leverages Data To Make Customers Smarter
Celebrating its 42nd anniversary in 2022, Inmar Intelligence opened a new headquarters in Winston-Salem, North Carolina. The company has invested more than $1 billion in its technology platform solutions, “which has really driven momentous growth,” said Rob Weisberg, SVP. “With that perspective, we’re doing about $120 billion in commerce driven through our platform,” he said, […]
Posted inFeature, National
Criteo Looks To Future In Its Retail Media Solutions
Criteo is a global technology company that helps marketers and media owners reach their goals through its Commerce Media Platform. Headquartered in Paris, France, the company has offices in New York City and other locations throughout the U.S. and around the world. According to Lucile Roose, global product strategy director for retail media, Criteo acquired […]
Posted inFeature, National
Rosie Keeps Focus On Independent Grocers As Part Of Instacart
Last year was an eventful one for the e-commerce company Rosie, as it was acquired by Instacart. Rosie founder Nick Nickitas termed the acquisition “a massive win for independent grocery.” “Rosie was built as an e-commerce solution for independent retailers, enabling grocers to give their loyal customers a fully custom-branded online experience,” he said. “Now […]
Posted inFeature, Northeast
Upside Gives Retailers Ability To Personalize Cash-Back Incentives
The app from Washington, D.C.-based technology company Upside rewards cash back to users through partnerships with retailers. The scope of its services includes all aspects of retail, but the grocery industry in particular has used it to draw customers through the doors. “What’s unique about Upside is we work directly with the retailer,” said Tyler […]
Posted inFeature, Northeast
AppCard Helps Grocers Know Shoppers, Understand Preferences
“Last year was the year of the three whammies – labor shortage, logistic issues and, of course, inflation,” said Eran Harel, AppCard’s SVP of corporate development and strategic partnerships. These three issues have been at the forefront of every retailer’s grievance list the past year. And they are continuing to be felt by retailers across […]