Recent research by Incisiv, conducted in collaboration with FMI – The Food Industry Association and in partnership with Loyal Guru, has found that maintaining shopper loyalty in the digital grocery industry is a growing challenge. The report, “Shopper Loyalty in the Digital Age,” highlights the importance of offering a seamless omnichannel experience for shoppers to foster loyalty, including providing a well-designed […]
Category: Online Grocery Technology
The Fresh Market Begins Video Partnership With Chef Rossi
Greensboro, North Carolina-based The Fresh Market has begun an annual partnership with celebrity chef Anna Rossi. In her new role as a brand ambassador and spokesperson, Rossi will create recipes, lifestyle content and host a monthly livestreaming shoppable event on the company’s website. The celebration began in March as Rossi hosted, “Plan an Easter to Remember with The […]
Retailers Focused On Deploying Technology To Improve Efficiency
The recent 2023 Connected Retail Experience Study, conducted by Incisiv in collaboration with Verizon Business, shows that retailers are prioritizing investments in technologies that improve operational efficiency to reduce costs and increase profitability. Real-time inventory management has risen to the top of the investment agenda in the face of uncertain supply chain issues that retailers have […]
Coborn’s Adds EBT SNAP Benefits Through Instacart
St. Cloud, Minnesota-based Coborn’s Inc. will accept EBT SNAP payments online for same-day delivery through Instacart. With this program, EBT SNAP participants will now be able to use their benefits to access fresh food and pantry staples from Coborn’s, Cash Wise and Marketplace Foods when shopping via the Instacart website and mobile app. This launch […]
Firework, The Fresh Market Awarded Best Live Video Strategy
San Mateo, California-based Firework, in partnership with The Fresh Market, has been recognized with the Best Live Video Strategy Award at the Digiday Video and TV Awards. The partners were awarded for their Thanksgiving Video Commerce Campaign, the duo’s livestream and shoppable video campaign. “Firework takes great pride in helping forward-facing brands like The Fresh Market bring their […]
UNFI Implements Process Improvements, New SAE Technology
United Natural Foods advancing initiatives to improve its supply chain Providence, Rhode Island-based United Natural Foods Inc. has announced further actions to improve its supply chain capabilities and overall customer experience as part of its four-part transformation agenda. These actions include improved operating procedures, increased associate training programs and the deployment of technological improvements, such as […]
BJ’s Deploys Simbe’s ‘Tally’ Technology In Clubs
Marlborough, Massachusetts-based BJ’s Wholesale Club has partnered with Simbe Robotics to roll out its business intelligence solution, Tally, to all club locations across the company’s footprint. Incorporating Simbe’s AI-powered solution into operations will provide greater visibility into store conditions and provide deeper business insights, improving operational efficiencies and enhancing the member experience. “We are excited to collaborate with […]
February Online Grocery Sales Rose From Last Year To $8.8B
The U.S. online grocery market finished last month with $8.8 billion in total sales, up 1.5 percent compared to last year, according to the monthly Brick Meets Click/Mercatus Grocery shopping survey fielded Feb. 26-27. Excluding ship-to-home sales, the core online segments of delivery and pickup slipped 1.2 percent compared to last year, reflecting a drop of 9 […]
