Robotics startup Myrmex plans to introduce a fully automated grocery pickup system to the mass market. One aspect shared by all grocery pickup solutions, including Shipt, Instacart and AmazonFresh, as well as pickup services provided by Walmart and Kroger, is that the process is a manual operation. The lack of automation keeps costs high and service […]
Category: Online Grocery Technology
New Walmart Service Lets Customers Order Online, Pay In Cash
In a new move to provide more options for customers to shop the items they need, Walmart store associates now can order items for customers from Walmart.com via an app on their handheld touchscreen devices. This service combines the power of technology and Walmart associates to bring Walmart’s online merchandise to its physical stores, while allowing customers […]
Study: Shoppers Want To Resolve Issues On Their Own With Technology
New research from Conduent Inc., a digital interactions company, finds that despite increased options for digital customer communications, brands’ ability to meet consumer expectations for sales, service and experience is declining. Conduent’s Consumer Experience Report found the stakes are high: 58 percent of customers in the retail, technology, communications and media industries report they are […]
Francesco Rinaldi Uses Augmented Reality To Bring Labels To Life
Francesco Rinaldi, a pasta sauce brand, has debuted an augmented reality app called “Francesco Rinaldi AR APP” that enables the brand’s icon, Mrs. Rinaldi, to speak directly with shoppers from the jar. “The iconic Mrs. Rinaldi has graced the Francesco Rinaldi label for nearly forty years, and now at long last she speaks,” said Mary […]
Safeway Introduces AI-Powered Clinics To Phoenix Market
Safeway, in conjunction with AdviNow and Akos, hosted a grand opening event debuting artificial intelligence (AI)-powered, virtual medical clinics inside its Phoenix-area stores on Nov. 29. Akos, a virtual health solutions company, has launched the clinics, which it says are the first of their kind, in five Safeway stores. The AI-powered medical clinics feature telehealth […]
Festival Foods Selects Digi’s SmartSense For Food Safety, Task Management
Wisconsin-based grocer Festival Foods has selected SmartSense by Digi—a division of Digi International focused on Internet of Things (IoT)-based condition monitoring—for task management and continuous temperature monitoring across all its locations. The implementations are being made to help improve food quality and safety, increase employee efficiency and reduce inventory loss, the companies say. SmartSense food […]
Nestlé Waters Partners With Recycled PET Company On New Pennsylvania Facility
Nestlé Waters North America has signed an agreement with recycled PET plastic (rPET) supplier CarbonLite Industries LLC under which CarbonLite will expand its U.S. operations by building a third facility in the Lehigh Valley area of Pennsylvania. RPET stands for recycled polyethylene terephthalate known as recycled PET. PET is a strong, durable and recyclable material used […]
Mercatus And DoorDash Partner To Offer White Label Grocery Delivery
Mercatus, a provider of digital solutions for grocery, has partnered with DoorDash, a last-mile logistics company, to offer a wider range of delivery capabilities to grocers and retailers. Coupled with DoorDash, Mercatus Dispatch—Mercatus’ white label delivery solution—will empower retailers to not only deliver core grocery items, but also open new delivery use cases for hot and […]
