Simbe has released findings from a new independent survey of more than 1,000 U.S. grocery shoppers that shows execution at the shelf is a critical and overlooked factor shaping retail loyalty. While overall satisfaction with grocery retailers remains high, many shoppers hesitate to recommend their primary store – pointing to a growing “execution trust gap” fueled […]
Category: Online Grocery Technology
Posted inOnline Grocery Technology, Gelson's, News, West
Gelson’s, Upshop Collaborate On Store Operations Technology
Gelson’s Markets is embracing a data-driven transformation in store operations by partnering with Upshop. By adopting the tech firm’s total store platform, Gelson’s aims to infuse intelligence into its forecasting, total store ordering, production planning and real-time inventory processes, ensuring every location is tuned into local demand dynamics. The initiative means shoppers will find what […]
Posted inOnline Grocery Technology, News, Southeast
ECRS Adds Text-Em-All Capabilities To CATAPULT Software
At Ignite 2025, ECRS announced that it had begun a strategic partnership with Text-Em-All, a provider of mass messaging solutions. The collaboration designates Text-Em-All as the preferred SMS marketing provider integrated with the CATAPULT software suite, enabling independent retailers to engage customers more effectively and drive growth. With the integration, CATAPULT users can send SMS messages directly to their shoppers without time-consuming manual workarounds. Whether promoting a weekend […]
Posted inOnline Grocery Technology, News, Southwest
Brookshire Brothers To Implement Cognira’s PromoAI Platform
Brookshire Brothers, a Texas-based employee-owned grocery retailer, has partnered with Cognira to implement PromoAI, an advanced platform for promotion planning, optimization and analysis. The grocer selected Cognira for its AI-driven forecasting, workflow automation and deep promotional performance analytics, all of which will help deliver more relevant offers, improve collaboration and enhance promotional ROI. “After extensive […]
Posted inOnline Grocery Technology, Health & Wellness, News, West
Heritage Grocers Group, NationsBenefit Partner To Boost Health
Heritage Grocers Group has begun a retail technology integration through which health plan members can use their NationsBenefits Mastercard Prepaid Cards at the grocer’s banners to buy fresh produce, pantry staples and over-the-counter wellness essentials. By embedding its Basket Adjudication Service technology platform into checkout systems, NationsBenefits is providing members the freedom to use their […]
Posted inOnline Grocery Technology, National, News
Upshop, Inmar Partner On Marketing, E-Commerce Capabilities
Inmar Intelligence and Upshop have begun a partnership to align personalized marketing with reliable, real-time product availability, enabling retailers to synchronize demand generation with store-level fulfillment. The integration brings together Inmar’s shopper-facing platforms – retail media, promotions, loyalty and e-commerce – with Upshop’s capabilities in order management, inventory and fulfillment. It ensures that digital promotions […]
Posted inOnline Grocery Technology, National, News
Uber Eats Adds New Retailers To SNAP EBT Program
Uber Eats has added more grocery and convenience stores – Wegmans, Gopuff and Family Dollar – for consumers shopping with Supplemental Nutrition Assistance Program (SNAP) benefits across the country. Eligible customers can use their SNAP Electronic Benefits Transfer (EBT) to order groceries from participating locations through the Uber Eats app, with payments powered by Forage. […]
Posted inOnline Grocery Technology, News, Vallarta Supermarkets, West
Vallarta Supermarkets Joins Quad’s In-Store Connect Network
Quad/Graphics Inc., a marketing experience company, is expanding its In-Store Connect retail media network into Vallarta Supermarkets. The partnership brings strategically-located digital signage into an initial 15 Vallarta stores starting this summer, enhancing the shopper experience and giving consumer packaged goods (CPG) brands a new way to engage with the grocer’s high-frequency shoppers at the […]