ECRS has released Chat with Cognition, an artificial intelligence-driven insight and summarization tool built into its CATAPULT Cognition cloud-based platform.
The new capability allows retailers to converse with their operational data, receive automated insights and streamline decision-making without requiring specialized analytics expertise.
Designed for independent grocers, natural and organic retailers, food co-ops and convenience operators, Chat with Cognition simplifies the discovery of trends, anomalies and opportunities buried within daily performance metrics.
Retailers can ask natural language questions, receive AI-generated explanations and schedule automated reports enhanced with AI summaries.
“Independent retailers deserve the same analytical horsepower as national chains, but without complexity or overhead,” said Daniel Smith, analytics and reporting business unit manager at ECRS.
“Chat with Cognition lets retailers talk directly to their data and get immediate, meaningful insights. Whether you’re reviewing a dashboard, checking KPIs, or receiving your weekly sales report, Cognition can now analyze what matters most and enables you to act faster than ever.”
Conversational interface simplifies data interpretation
Chat with Cognition builds on Cognition’s cloud-based data visualization and analytics tools by introducing a conversational interface that transforms data into clear, actionable insights.
Retailers can point the AI to any dataset and ask plain language questions to interpret results, identify patterns or dig deeper into areas of interest.
Beyond real-time interaction, Chat with Cognition integrates into Cognition’s alerting and scheduled reporting capabilities. Retailers can configure dashboards to be emailed at a set time or based on an event, with built-in analysis to quickly digest the information.
Automated summaries deliver insights
The system delivers practical AI-driven summaries of what changed and why it matters to the business. Retailers can open their Monday morning digest to find actionable insight ready to inform smarter decisions instantly.
Chat with Cognition represents the next major step for Cognition, which has helped retailers save thousands of labor hours by simplifying reporting and unifying data across the enterprise.
Family-owned since 1989 and based in Boone, North Carolina, ECRS is a Certified Evergreen retail transactions and artificial intelligence solutions provider.
The company’s CATAPULT POS platform, powered by Unified Transaction Logic, is the market’s only truly unified transaction platform that seamlessly connects all retail touchpoints.
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