Instacart AI Solutions

Instacart has launched AI Solutions, a new suite of enterprise offerings designed to help grocers of all sizes compete in an AI-first world.

Built specifically for the complexity of grocery, these solutions extend Instacart’s technology leadership across online storefronts, store shelves and shopping carts – helping retailers deliver more personalized shopping experiences through AI.

“AI is transforming how people shop for groceries and feed their families, and Instacart is uniquely positioned to help retailers – from national chains and regional favorites to local independents – harness that change and drive meaningful results for their customers and business,” said Instacart CEO Chris Rogers.

“These new AI solutions mark the next chapter in our enterprise story – empowering retailers to turn generative and agentic AI into a true competitive edge. In an era of rapid technological change, we’re helping grocers of all sizes not only keep pace but also compete – and win – in an AI-powered world.”

Instacart’s new AI Solutions build on Instacart’s ecosystem of enterprise offerings, including e-commerce solutions like Storefront Pro, retail media solutions like Carrot Ads, Connected Store solutions like Caper Carts and Carrot Tags.

AI Solutions will focus on five key areas:

  • Agentic Commerce – Through its close partnerships and ongoing efforts with generative AI companies, Instacart is helping define how grocery shopping works across the next generation of digital agents.
  • AI Assistant – Instacart’s AI assistant – known as Cart Assistant – delivers AI-powered, omnichannel support for grocery shopping. From meal planning to product recommendations, it learns with every interaction, making shopping easier, smarter and connected across online and in-store channels.
  • In-Store Intelligence – Store View provides real-time visibility into store shelves, turning images and video into actionable insights with AI and computer vision. Integrated with Caper Carts, it offers continuous inventory tracking and heat mapping, helping retailers improve accuracy, reduce friction and keep products in stock.
  • Catalog Intelligence – Instacart’s AI Catalog Intelligence – known as Catalog Engine – helps retailers create smarter, richer catalogs with nutrition, ingredient and product data.
  • Agentic Analytics – The analytics capabilities turn retail data into instant, actionable insights by layering Instacart’s agentic AI architecture onto a retailer’s data stack, enabling teams to ask complex questions and get real answers in seconds.

“At Kroger, we want to make shopping easier, ensuring families can find their favorite foods whenever they want them,” said Yael Cosset, EVP and chief digital officer, The Kroger Co.

“Instacart is a trusted technology collaborator, and we continuously evolve to meet our customers where they are. Together, we are bringing next-generation AI to our customers in the Kroger iOS App, giving our customers a more personalized and convenient grocery experience.”

[RELATED: The Kroger Co., Instacart Invest In AI To Simplify Customer Experiences]

The Shelby Report delivers complete grocery news and supermarket insights nationwide through the distribution of five monthly regional print and digital editions. Serving the retail food trade since 1967,...

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