ECRS has reached a milestone with CATAPULT Cognition, its advanced business intelligence and AI solution, which is live at more than 600 independent retail store locations across 36 states, the Caribbean and Canada.
Sixty-two percent of these stores are utilizing at least one of its AI features, including AI Demand Forecasting with DemandFill 3.0 and shopper personalization with Artemis.
With Cognition’s reporting and analytics, Richard Cashion, COO of Curby’s Express Market, has experienced significant time savings and valuable data-driven insights.
“I spend three minutes a day with Cognition, when I would have spent eight hours trying to find just one answer out of my old systems. I’m excited to see what Cognition will do for me going forward,” Cashion said.
Daniel Smith, ECRS analytics and reporting business unit manager, said the company has observed widespread adoption of Cognition among independent retailers.
“Our business intelligence and AI solutions are designed to provide practical and impactful benefits, and the positive feedback from retailers confirms that we are on the right track,” Smith said.
Since its launch in September 2023, ECRS has expanded upon Cognition with 23 updates, each bringing new functionality to the platform.
The solution now includes:
- 16,000-plus unique data links, enabling comprehensive data integration and analysis;
- 25 out-of-box role-based dashboards, providing tailored insights for various retail roles; and
- 210 pre-built retail data visualizations, offering actionable insights to drive decision-making.
These features empower retailers to leverage data-driven insights and AI capabilities to optimize their operations and enhance the shopping experience for their customers.
“Independent retailers are increasingly recognizing the importance of incorporating AI into their technology stack,” Smith added. “Cognition makes it easy for retailers to access advanced AI functionalities with minimal setup, allowing them to stay competitive in a rapidly evolving market.”
As the product grows and evolves, ECRS will continue to provide innovative updates to Cognition that will help retailers thrive and win in a competitive marketplace.
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