The Kroger Co. has been recognized by Forbes as one of America’s Best Employers for Tech Workers and for providing exceptional customer service through its Kroger Family of Pharmacies.
“We are honored to be recognized by Forbes as one of the Best Employers for Tech Workers and for our unparalleled customer service specifically in pharmacy. This recognition is a testament to our remarkable associates and their commitment to serving our customers and communities,” said Tim Massa, SVP and chief people officer.
“In today’s digital age, our technology advancements play a crucial role in enhancing the customer experience, enabling associates to provide high-quality, customer-centered service. These accolades affirm that our associates always put customers first and highlight how our pharmacy team keeps our vision of helping people live healthier lives at the forefront.”
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For its employer recognition, Forbes surveyed more than 25,000 tech workers in the U.S. employed at companies across all sectors with at least 1,000 people in the country.
The year-long Forbes 2025 Best Customer Service survey is based on 414 million ratings provided by 181,000 people in the U.S. about the customer service they received from more than 3,500 brands. Companies were evaluated on four factors – personal interaction, speed, services and resolution.
For more information about Forbes Best Employers for Tech Workers, click here. For more about Forbes Best Customer Service list, click here.
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