Last updated on December 12th, 2024
Harps Food Stores has partnered with Upshop, a provider of inventory and replenishment optimization solutions, to improve its operational efficiency and enhance customer satisfaction.
The Springdale, Arkansas-based grocer chose Upshop’s Magic product to address challenges such as monitoring and managing store conditions, generating orders and ensuring product availability.
Upshop’s Magic offers a suite of capabilities, enabling Harps to optimize inventory and ordering for center store and fresh departments. By using Upshop’s total store software capabilities, the grocer will streamline its merchandising operations, enhance its IT footprint and consolidate various functions into a single solution spanning across the entire store.
Several benefits for Harps Food Stores include:
- Optimized assortment – Upshop adjusts the product assortment to align with shopper demand, minimizing on-hand inventory while maximizing sales.
- Consistent merchandising execution – Harps Food Stores strives to have consistent placement of the right items at the right locations, which will provide an improved shopping experience and drive customer loyalty.
- Maximized freshness – Optimized inventory and replenishment will extend fresh item shelf life.
- Simplified workflows – Employees will spend less time writing orders in-store, allocating and reinvesting time into the shopper experience.
“At Harps, we are committed to providing our customers with the freshest and most satisfying shopping experience,” said David Ganoung, SVP and chief marketing officer.
“Upshop is pivotal in achieving this goal by optimizing our inventory and ensuring that the products our customers want are always available.”
Shamus Hines, CEO of Upshop, shared his excitement about the collaboration. “Our platform is designed to deliver more with less – more sales, more margin, with less on-hand inventory and time spent by associates managing orders. We’re proud to support Harps Food Stores in achieving these objectives.”
Similarly, Upshop has recently partnered with Cub and Festival Foods to improve their fresh store operations.
Harps Food Stores is a 100-percent employee-owned company, operating 147 stores in Arkansas, Oklahoma, Missouri, Mississippi, Louisiana and Kansas.
The grocer was founded by Harvard and Floy Harp in 1930 in Springdale, and is the largest employee-owned company in Arkansas with more than 7,200 associates.
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