Jacksonville, Florida-based Southeastern Grocers is modernizing technology for its store employees with Zebra Technologies’ workforce and task management solutions to improve in-store operations and elevate the customer experience.
Southeastern Grocers selected solutions from Zebra’s Modern Store framework to better engage employees and optimize store labor productivity across its network. Leveraging Zebra’s software capabilities enables the grocer to align the staffing model with real-time demand and automate the scheduling process, so managers spend less time in the back office and more time helping customers and training associates. The integrated set of retail execution solutions helps store employees to work smarter by prioritizing tasks to boost productivity.
“At Southeastern Grocers, we put people at the heart of every decision we make,” said Jennifer Short, VP of workforce strategies.
“In today’s rapidly digitizing world, we realized the need to upgrade to the latest workforce and task management solutions to help attract and retain our most valued asset, our people. We have received positive results with the integrated solutions from Zebra, as our associates have more visibility into their workloads, ability to prioritize their tasks over time and feel more connected.”
Zebra’s modular software solutions support Southeastern Grocers’ strategic program to enhance workforce management and the store execution. Most of the workforce and task management features are held in a single daily touchpoint application installed on Zebra TC52 mobile computers that employees can access for easy-to-use self-service scheduling and tasking.
“SEG is optimizing the work of front-line workers with Zebra’s retail execution software portfolio, ensuring all associates and teams are engaged and enabled to do their best work,” said Suresh Menon, SVP and general manager, software solutions, Zebra Technologies.
“With Zebra’s workforce and task management solutions, we are helping retailers modernize their stores by streamlining workflows for added focus, which will create more engaged associates and lead to an elevated customer experience.”
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