New Jersey-based ShopRite has been named the Most Trusted Grocery Retailer in the Northeast in a new survey conducted in partnership with Newsweek magazine and the consultancy firm, BrandSpark International.
To identify the winners, Newsweek and BrandSpark International surveyed 3,200 U.S. adults nationwide to capture their opinions of grocery stores across the region. Each retailer was judged according to store format and several attributes believed to drive trust, including: quality, fair prices, recommendation, innovation, customer support, values, transparency and heritage.
ShopRite ranked first in the survey’s Northeast trust category, beating out Walmart which came in No. 1 in all other regions and No. 2 in Northeast.
“At a time when shoppers have so many choices, we are extremely proud to have been singled out and recognized by our shoppers as their most-trusted supermarket of choice,” said Karen Meleta, chief communications officer representing the ShopRite banner.
“As a cooperative of family-owned and operated businesses, gaining the trust of our customers begins with a commitment to providing fresh, quality foods in a shopping environment where our customers feel welcomed and respected. This has been a hallmark of the brand for more than seven decades.”
ShopRite’s approach to customer service begins with a team of knowledgeable employees who are dedicated to caring for customers whether they are shopping online or being served in-store at the full-service meat, bakery, seafood and deli departments. ShopRite addresses even more personalized needs by offering pharmacy and customized dietitian services.
This personal touch continues by providing a broad assortment of quality private label and national brand products that meet the unique needs of the communities where the stores are located.
To see Newsweek’s story and the results of the survey, click here.
ShopRite is the registered trademark of Wakefern Food Corp. With nearly 280 ShopRite supermarkets located throughout New Jersey, New York, Pennsylvania, Connecticut, Delaware and Maryland, ShopRite serves millions of customers each week.
As a title sponsor of the ShopRite LPGA Classic Presented by Acer, ShopRite has donated $34 million to local organizations, hospitals and community groups.
For more information, visit shoprite.com.
