Birdzi, a provider of personalized marketing and customer intelligence technology for food retailers, has introduced Journey, a solution that enables grocers to automatically create customized shopper journeys across digital and in-store channels. Journey is designed to help them deliver relevant, data-driven experiences by automating promotional messaging and offers tailored to individual shopping behavior. According to […]
Category: Online Grocery Technology
AppCard Acquires ShoptoCook, Expanding Digital Commerce
AppCard has acquired ShoptoCook, a Buffalo, New York-based digital marketing company known for its grocery websites, in-store kiosks, recipes and social media marketing support. The acquisition follows years of collaboration between the two companies and marks an expansion of AppCard’s ability to deliver an end-to-end digital commerce experience for grocers, shoppers and CPG partners. Together, the […]
ADUSA Launches Edge Retail Media Platform With In-store Digital Screens
Ahold Delhaize USA will launch Edge, a new retail media platform designed specifically for grocery retail, on Jan. 5, marking a significant shift in how the company manages advertising across its digital and physical store environments. The platform, which will initially power on-site sponsored-product display ads and a network of in-store digital screens, represents a […]
Co-Ops Use ECRS’ CATAPULT To Strengthen Community Support
ECRS is highlighting the efforts of Littleton Food Co-op (Littleton, New Hampshire) and Orcas Food Co-op (Orcas Island, Washington) in driving charitable initiatives and supporting their communities. During a recent webinar, the co-ops shared ways to use tools within CATAPULT and the CATAPULT Loyalty Suite to simplify and encourage charitable giving at the point of […]
Survey: Online Grocery Pushes Retailers To Reimagine In-Store Experience
After three years of contraction, online grocery sales are growing again, but the real economic opportunity for retailers lies in turning digital demand into valuable in-store experiences, according to a new study from SymphonyAI. The findings highlight a structural shift in grocery e-commerce behavior and point to a new retail model powered by artificial intelligence. […]
Giant Food, Upside Aim To Drive Incremental Sales Through Cash-back Offers
Giant Food is launching a partnership with Upside, a cash-back marketplace platform, to reach new shoppers and recapture market share as customers increasingly spread their grocery spending across multiple retailers. The collaboration pairs the mid-Atlantic’s largest grocer by market share with a Washington, D.C.-based technology company that delivers personalized cash-back offers designed to drive incremental […]
Weis Markets Deploying VoCoVo Voice Communication Technology Across Stores
Weis Markets will implement VoCoVo’s voice communication technology across its stores following a successful pilot program. The rollout will equip employees at stores in Pennsylvania, Maryland, Delaware, New Jersey, New York, West Virginia and Virginia with VoCoVo’s Series 5 Pro Headsets, call points and keypads for instant communication. The system is expected to improve responsiveness […]
RELEX Solutions Acquires Ida To Strengthen Fresh Store Ordering Capabilities
RELEX Solutions, a provider of unified artificial intelligence-driven supply chain and retail planning software, has acquired Ida, a Paris-based SaaS developer of AI-native fresh replenishment and store ordering optimization technology. The acquisition enhances RELEX’s platform with new capabilities aimed at improving fresh and ultra-fresh category planning for grocery retailers worldwide. Ida’s software focuses on replenishment […]
