The Kroger Co. and Nuro have launched what they say is the first-ever unmanned delivery service available to the general public in Scottsdale, Arizona. Since August, the companies have operated a self-driving grocery delivery service in Scottsdale with an autonomous Prius fleet accompanied by vehicle operators. The autonomous vehicles have completed nearly 1,000 deliveries to the […]
Category: Online Grocery Technology
Kroger Selling Its ‘You Technology’ Platform To Inmar
Inmar and The Kroger Co. are forming a new strategic relationship that they say will drive innovation in digital offer management. The relationship includes the sale to Inmar of You Technology, a digital coupon and digital rebate publishing unit owned by Kroger. The sale includes a long-term services agreement with Inmar for the continued delivery of digital […]
Mercato Offers Order Management And Delivery Dispatching Service
Mercato Inc., a New York-based online ordering and delivery platform for independent grocers, is offering an order management and delivery dispatching service. The software service is designed for grocers to manage customer orders and tap into Mercato’s courier network. The service leverages the same technology Mercato offers to merchants as part of its nationwide online marketplace and grocery delivery service. It allows […]
Dumac Acquires POS Solutions Provider Total Retail Solutions
Dumac Business Systems Inc. has acquired Total Retail Solutions (TRS), a provider of point of sale and loss prevention solutions to independent grocers. TRS supports approximately 400 supermarkets in Louisiana, Arkansas, Mississippi and Tennessee. All TRS customers and most of its employees will transition to Dumac. “TRS and Dumac are comparable and compatible companies. We […]
Casio America Adds New Cash Register Models To Lineup
Casio America Inc., based in Dover, New Jersey, has introduced three new models to its electronic cash register lineup, the SR-S500SC, SR-S4000MC and the SR-C4500MC, all designed for small- to medium-sized businesses. “We’re very excited to expand our lineup of electronic cash registers,” said Glenn Deal, sales development manager. “Businesses both large and small need to […]
Myrmex Wants Grocery Pickup To Be Like An ATM Withdrawal
Robotics startup Myrmex plans to introduce a fully automated grocery pickup system to the mass market. One aspect shared by all grocery pickup solutions, including Shipt, Instacart and AmazonFresh, as well as pickup services provided by Walmart and Kroger, is that the process is a manual operation. The lack of automation keeps costs high and service […]
New Walmart Service Lets Customers Order Online, Pay In Cash
In a new move to provide more options for customers to shop the items they need, Walmart store associates now can order items for customers from Walmart.com via an app on their handheld touchscreen devices. This service combines the power of technology and Walmart associates to bring Walmart’s online merchandise to its physical stores, while allowing customers […]
Study: Shoppers Want To Resolve Issues On Their Own With Technology
New research from Conduent Inc., a digital interactions company, finds that despite increased options for digital customer communications, brands’ ability to meet consumer expectations for sales, service and experience is declining. Conduent’s Consumer Experience Report found the stakes are high: 58 percent of customers in the retail, technology, communications and media industries report they are […]
