Last updated on July 29th, 2024
SmartSense by Digi has begun a new strategic relationship with Lowes Foods to automate asset health monitoring, integrate proactive maintenance and digitize food safety.
Lowes Foods is owned by Alex Lee Inc., along with IGA and KJ’s Market locations. The SmartSense IoT Sensing-as-a-Service framework will protect more than 5,000 assets across 141 Lowes Foods locations.
Founded in 1954 as a single store, Lowes Foods has become a regional supermarket chain across North Carolina, South Carolina and Georgia. The company sought a software solution to proactively monitor its grocery assets, preserve consumer health and drive business continuity.
“At SmartSense, we employ a customer-first mindset by delivering IoT solutions with hardware, software and workflows that automate operations and help ensure food safety compliance,” said Guy Yehiav, president of SmartSense by Digi.
“Lowes Foods has been exceptional to work with, and together we’re committed to reducing product loss and enhancing operational efficiency. Our collaboration is enriching both the customer and employee experience.”
[RELATED: Lowes Foods Opening Two More Stores In North Carolina]
Lowes Foods selected SmartSense as a solution provider after evaluating various market options, prioritizing precise condition monitoring to help reduce product losses and increase ROI.
Leveraging the SmartSense solution, Lowes Foods has also digitalized its staff-wide task management processes, alleviating the strain of employees performing time-consuming and error-prone manual tasks. This efficiency empowers staff to dedicate more attention to providing quality guest care.
“Our decision to implement SmartSense was driven by a strategic investment to support both the guest and host experience,” said Matt Bunker, director of safety and asset protection at Lowes Foods.
“We analyzed several solution providers in the market, and SmartSense came out on top across all of our criteria. SmartSense has completely digitized our food safety program, significantly boosting host productivity, improving our asset health and enhancing the overall guest experience.”
