Retailers Believe Digital Shopping Makes Shoppers Less Loyal

Share via: LinkedIn Facebook Twitter Recent research by Incisiv, conducted in collaboration with FMI – The Food Industry Association and in partnership with Loyal Guru, has found that maintaining shopper loyalty in the digital grocery industry is a growing challenge. The report, “Shopper Loyalty in the Digital Age,” highlights the importance of offering a seamless omnichannel experience for shoppers to foster … Continue reading Retailers Believe Digital Shopping Makes Shoppers Less Loyal