Share via: LinkedIn Facebook Twitter 7-Eleven launched a chatbot platform on Nov. 15 that company officials say is poised to propel the convenience retailing industry into a new era of “conversational commerce.” The 7-Eleven Bot on Messenger allows customers to engage with the brand from within Facebook. It is estimated that nearly 1.3 billion people use … Continue reading 7-Eleven Engages Customers Via Facebook Messenger Chatbot